This website is a fully functional eCommerce platform, allowing you to place orders in a safe, secure web-based environment. This is backed up by the resources of a REAL 'bricks and mortar' company with people on the end of the phone if you need them. 

We have a wide selection of garment styles, sizes and colours on this website that are badged with the iconic Band of Builders logo. At the moment, we achieve this by badging garments to order. With well over 1,000 products available, the stockholding requirements of having badged garments 'on the shelf' would be enormous - so please be very careful to select the correct size as we are currently not able to accept returns.

Periodically, we intend to add new products to the website, so please get in touch if there is anything that you would like to have on here and we'll put it forward for consideration.

 

BUYING

To allow us to offer such a wide range of garments, colours and sizes, please note that ALL garments are badged to order.

Consequently, we are currently NOT able to accept returns.

Please CHECK your order in the basket very carefully before placing your order.

Once you are happy with your order, simply click CHECKOUT, making sure that you have entered any PromoCode that you may have.

Your order will be acknowledged by email and despatched to you as soon as possible, but please allow 10 working days. Please note that orders received after 3:00pm on a working Friday will not be processed until the following working day (generally Monday).

If you realise that you have made a mistake with your order, please call 0800 093 5494 as soon as possible and we will try to assist you. 

Orders are despatched generally by UPS and a tracking number is available for all parcels.



WHERE DOES THE MONEY GO?

When you CHECKOUT, 100% of your payment goes to directly to Band of Builders via either SagePay or PayPal. Our agent charges the costs of goods to us separately allowing us to maximise profits to be used on developing Band of Builders and the work we do on projects.

 

BACKUP ASSURED
Band of Builders merchandise and products shown in this website are made available to you by our agent, Astleys of Coventry.

Astleys are proud to be associated with Band of Builders and undertake to provide the highest levels of service in support of the Band of Builders charitable cause.

All aspects of your orders will be managed by Astleys and all transactional queries should be directed to them. Please call 0800 093 5494 for further information. Your orders will be acknowledged by e-mail.

Deliveries will be normally be fulfilled within ten working days from the date of your order. Should you have any queries regarding orders placed contact Astleys on 0800 093 5494. PLEASE DO NOT contact Band of Builders as we may not have the information readily available to help you.

 

Call Astleys on 0800 093 5494